Business & Store Policy
Business Information
This website is owned and operated by Meteor India (“we”, “our”, “us”).
By accessing or purchasing from meteorindia.com, you agree to be bound by the terms outlined below.
Products & Pricing
- All products displayed are subject to availability.
- Prices are listed in INR (₹) and may change without prior notice.
- We reserve the right to modify or discontinue any product at any time.
Orders & Payments
- Orders are confirmed only after successful payment.
- We accept payments through secure third-party payment gateways.
- In case of payment failure, the order will not be processed.
Shipping & Delivery
- Orders are usually processed within 2–5 business days.
- Delivery timelines depend on your location and courier partner.
- Delays caused by courier services, weather, or unforeseen events are not under our direct control.
Returns, Replacements & Refunds
- Returns are accepted within 5 days of delivery.
- No refunds are provided unless the product is damaged or defective.
- Replacement is available only for size issues or damaged products.
- Items must be unused, unwashed, and in original packaging.
- To initiate a request, email us at customer.care@meteorindia.com.
Cancellations
- Orders can only be cancelled before dispatch.
- Once shipped, cancellation is not possible.
Intellectual Property
All content on this website including logos, designs, images, and text is the property of Meteor India and may not be copied or used without permission.
Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our website or products.
Governing Law
These terms are governed by the laws of India.
Privacy Policy
Introduction
At Meteor India, your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We may collect:
- Name, phone number, email address
- Shipping and billing address
- Payment details (processed securely via third-party gateways)
- Device and browser information for analytics
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Communicate order updates
- Improve website experience
- Send promotional updates (only if you opt-in)
Data Protection
- We use secure technologies to protect your data.
- Payment information is never stored on our servers.
- Access to customer data is limited and controlled.
Third-Party Services
We may share necessary information with:
- Payment gateways
- Shipping partners
- Analytics services
Only to fulfill your order or improve services.
Cookies
Our website uses cookies to:
- Improve functionality
- Analyze traffic
- Enhance user experience
You may disable cookies in your browser settings.
Your Rights
You may:
- Request access to your data
- Request correction or deletion of your data
- Opt out of marketing communications
Policy Updates
We reserve the right to update this policy at any time. Changes will be posted on this page.
Contact Us
For any questions regarding our policies, contact us at:
customer.care@meteorindia.com