At Meteor India, we aim to provide high-quality products and a seamless shopping experience. Please read our policy carefully before placing an order.
1. Return Eligibility
- Returns are accepted within 5 days from the date of delivery.
- Products must be unused, unwashed, and in original condition, with all tags, labels, and packaging intact.
- Any return request made after 5 days of delivery will not be accepted.
2. Refund Policy
- Refunds are applicable only in case of a damaged or defective product.
- Customers must report damage within 24 hours of delivery with clear images or videos as proof.
- Once approved, the refund will be processed to the original payment method within 7–10 business days.
- No refunds will be provided for:
- Size-related issues
- Color variation
- Change of mind
3. Replacement Policy
- Replacements are available only for size-related issues, subject to stock availability.
- Replacement requests must be raised within 5 days of delivery.
- The product must be returned in its original condition with all tags and packaging intact.
- If the requested size is unavailable, no refund will be issued.
4. Non-Returnable Items
- Used, washed, altered, or damaged products (unless damaged upon arrival).
- Products without original packaging or tags.
- Items returned after the 5-day return window.
5. How to Request a Return, Refund, or Replacement
To initiate a request, please email us at:
📧 customer.care@meteorindia.com
Include the following details:
- Order ID
- Reason for request
- At Meteor India, we aim to provide high-quality products and a seamless shopping experience. Please read our policy carefully before placing an order.
- 1. Return Eligibility
- Returns are accepted within 5 days from the date of delivery.
- Products must be unused, unwashed, and in original condition, with all tags, labels, and packaging intact.
- Any return request made after 5 days of delivery will not be accepted.
- 2. Refund Policy
- Refunds are applicable only in case of a damaged or defective product.
- Customers must report damage within 24 hours of delivery with clear images or videos as proof.
- Once approved, the refund will be processed to the original payment method within 7–10 business days.
- No refunds will be provided for:
- Size-related issues
- Color variation
- Change of mind
- 3. Replacement Policy
- Replacements are available only for size-related issues, subject to stock availability.
- Replacement requests must be raised within 5 days of delivery.
- The product must be returned in its original condition with all tags and packaging intact.
- If the requested size is unavailable, no refund will be issued.
- 4. Non-Returnable Items
- Used, washed, altered, or damaged products (unless damaged upon arrival).
- Products without original packaging or tags.
- Items returned after the 5-day return window.
- 5. How to Request a Return, Refund, or Replacement
- To initiate a request, please email us at:
- 📧 customer.care@meteorindia.com
- Include the following details:
- Order ID
- Reason for request
- Images or videos (mandatory for damaged products)
- 6. Final Decision
- Meteor India reserves the right to inspect and approve or reject any return, refund, or replacement request Images or videos (mandatory for damaged products)
6. Final Decision
Meteor India reserves the right to inspect and approve or reject any return, refund, or replacement request.